Klamath – Lake Counties Food Bank Privacy Policy

The Klamath-Lake Counties Food Bank values your participation and support and is committed to protecting your privacy. K/LCFB’s site is a safe environment for anyone who visits, makes a donation, volunteers or advocates.

The Klamath-Lake Counties Food Bank is committed to protecting your privacy K/LCFB maintains strict customer information privacy policies. K/LCFB takes great care to ensure that your information is not compromised by unauthorized persons.

The Klamath-Lake Counties Food Bank does not sell, exchange or rent your personal information to any organization or individual. The K/LCFB will not divulge personal information to any other organization or individual other than that necessary to transact, fulfill and or account for online donations and purchases.

The Klamath-Lake Counties Food Bank does not share your information with telemarketing centers. The K/LCFB does not use telephone marketing to solicit funds. The K/LCFB will only use your phone number if we need to verify information or occasionally to thank you for your contribution, ask for your opinion or invite you to a special event.

What information do we collect?

When you make a donation, volunteer, or schedule a food donation barrel, the K/LCFB may ask you for your name, address, e-mail address, telephone number, fax number as well as other relevant information (e.g. hours available to volunteer or size of T-shirt).

How do we use your information?

A third party handles the K/LCFB’s on-line credit card verification process. This organization needs your name, address, credit card number and expiration date to process your transaction. Its state-of-the-art firewalls and encryption technology offer the highest level of security to ensure the confidentiality of your transaction.

The K/LCFB will not use personal information in any way other than described in this policy. The K/LCFB requires employees, agents and contractors who have access to Personal Information to protect information consistent with this Privacy Policy.

Opt out

If you prefer not to receive any mail or e-mail correspondence from us, please send us your request to be removed from mailing lists with your full name, address, phone number and e-mail address. Send your request to the Klamath-Lake Counties Food Bank, 3231 Maywood Dr., Klamath Falls, OR. 97603. Or call 541-882-1223. To help us process your request, tell us how you participate (volunteer, donate, advocate).

How do we provide a secure environment for on-line transactions?

The Klamath-Lake Counties Food Bank’s on-line processing system allows you to make safe donations and purchases. The K/LCFB uses state-of-the-art firewalls and the latest encryption technology, Secure Sockets Layer (SSL) to insure that no one can read your information as it travels to K/LCFB’s donation or ordering system.

On-line forms to volunteer, to advocate or to sign-up to be on a mailing list, are not encrypted.


The Klamath-Lake Counties Food Bank website uses the Joomla! Content Management System (CMS).  Joomla! uses session cookies on this Web site.

What the Joomla! session cookie is used for:

  • The session cookie is used by some Joomla! code and extensions to prevent CSRF (Cross-Site Request Forgery) attacks.

How to identify the Joomla! session cookie

  • The Joomla! session cookie contains only alphanumeric characters (0-9 and a-f), e.g. a8a70d9559bc6548b1b2aed88c45753b. This cookie has a random name to improve the security.

No liability

The security measures we take may not prevent all loss, misuse or alteration of information on the site. The K/LCFB is not responsible for any damages or liabilities relating to such security failures. You understand that unauthorized third parties may access data and communications, including e-mail, when communicated via the Internet

How to contact the Klamath-Lake Counties Food Bank

You may contact the Klamath-Lake Counties Food Bank with questions or comments about this Privacy Policy or to update any personally identifiable information at 541-882-1223.

The Klamath-Lake Counties Food Bank reserves the right to change its policy at any time. The K/LCFB will post any changes at this site.

For more information contact the Food Bank at 541-882-1223